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Assistance at the hospital

Red Cross hosts can help you find your way around, register you and provide companionship if needed. There are also information desks in the main entrances where patients and visitors can get support and services.

Assistance at the hospital

Red Cross hosts can help you find your way around, register you and provide companionship if needed. There are also information desks in the main entrances where patients and visitors can get support and services.

Contact details can be found in your appointment letter. If you cannot find the contact details, please call our switchboard on 018-611 00 00.  

Red Cross hosts can help you in the hospital

The Red Cross provides hosts at the hospital. They are located at entrance 70 and at entrance 100/101. They are usually available to help from 8 am to 2 pm, Monday to Friday.

Among other things, the Red Cross hosts can help you to:

  • find your way around the hospital
  • find your clinic or ward
  • register at the reception terminal. 

Red Cross hosts are also available in the emergency room, seven days a week. They act as a companion who can listen and keep you company if the waiting time is long.

Companions

The Red Cross can provide escorts to and from doctors and dentists in Uppsala. Email your request at least 3-5 working days in advance or call 018-14 32 10 and leave a message on the answerphone.

Information desks

There are information desks at entrance 70, entrance 10 and entrance 100/101. We are happy to help you with your questions - whether you are a patient, relative or visitor to Uppsala University Hospital.

Read more about our information desks

There is also a café and restaurant, as well as direct-dial telephones for taxi bookings. Entrance 70 also houses a pharmacy and shop.

Updated: 2026-06-16